Best WordPress Support Options

Do you have time to maintain your website and make changes to it weekly or even daily? To rank on google it is imperative to always create new pages and content frequently. With that being said, there are a number of options for WordPress support services, but each and every one will have benefits and drawbacks.

How do you decide which company to go with for this crucial support? You should research your options carefully, and choose the company with the best track record, the most benefits, and the fewest drawbacks. The good news is we did this for you! Let’s take a look at some of the best WordPress support options at approximately the same price point to get some of that research out of the way for you.

GoWP

GoWP offers unlimited WordPress support. What does “unlimited support” really mean, though? This means they will provide you with an unlimited number of 30 minute or less support tasks. They’ll also provide you with WP core and plugin updates, daily off-site backups, daily security scans with unlimited cleanup, and telephone and chat support.

Pricing: $79/month

What You Get

• Unlimited Support Tasks (30 minutes or less per task)
• WP Core & Plugin Updates (Automatic, Weekly)
• Daily Off-Site Backups
• Tutorial Videos
• Phone & Chat Support
• Daily Security Scans & Unlimited Cleanup
• Access to All Webinars

The Good:

• Unlimited 30-minute support tasks
• Automated WP Core and Plugin updates
• Daily backups
• No contracts required

The Bad:

• No promise is given or implied about timeliness of getting support tasks done
• Terms of Service clearly states that there is no guarantee of the integrity of backups
• Not completely worldwide – certain countries are excluded
• Paying for unlimited support tasks even if you don’t use them

Anabolic Technology

Anabolic Technology is different than any other support service as we are based on hours as appose to only small tickets. We offer any size changes on your website and have monthly, no contract packages for 10 hours, and 25+ hours per month. We also offer other services beyond support services as part of our plans, such as graphics design and squeeze/landing pages.

Pricing: starting at $59/month

What You Get

• Graphics Design
• Edits & Revisions
• Additional Pages
• Squeeze/Landing Pages
• Responsive Design
• Updates & Security
• 24-48 hour turnaround time
• E-commerce product management
• Blog Management
• Video Coaching
• WP Core & Plugin Updates (Weekly)
• Theme Updates (Weekly)
• Daily Off-site Backups
• Worldwide support coverage
• Weekly security and virus scans
• Hosting

The Good

• No contract
• Includes design services
• Includes 24/7 security monitoring
• Daily off-site backups
• Updates for WP Core, themes, and plugins

The Bad

• 48 hour turn around time might not be quick enough for you
• No phone support

WPCurve

This company provides unlimited small 30-minute jobs for 1 site. They also provide detailed notes for every job, and offer 24 hour live chat and email support. Their service is available worldwide.

Pricing: $69/month

What You Get

• Unlimited small 30 minute jobs for 1 site
• Detailed notes for every job
• 24 hour live chat & email support
• Worldwide support coverage
• Same business day turnaround

The Good:

• Unlimited 30-minute support tasks
• Detailed notes about what was done
• No contracts required
• 30-day money back guarantee
• Guaranteed same business day turnaround

The Bad:

• No backups offered
• No phone support
• Paying for unlimited support tasks even if you don’t use them
• If a job will take more than 30 minutes, they won’t do it

WPSiteCare

WPSiteCare offers a full suite of services to manage your WordPress site, and they offer a money-back guarantee for your first 30 days of service.

Pricing: $79/month if you get billed annually, otherwise $99/month

What You Get:

• 24/7 Security Monitoring
• Daily Amazon S3 Cloud backups
• WordPress, Theme, & Plugin Updates
• Sidekick Interactive Training
• Realtime Activity Tracking
• Site Performance Optimization
• Premium Theme Updates
• eCommerce Plugin Support
• SEO Optimization
• One Hour Support Response Time

The Good:

• Includes 24/7 security monitoring
• Daily Amazon S3 cloud backups
• Updates for WP Core, themes (including premium themes), and plugins
• eCommerce Plugin support
• SEO optimization
• 1-hour support response time

The Bad:

• Annoying billing policy of charging more if you don’t pay annually
• No mention of unlimited support tasks
• No telephone support

Maintainn

Maintainn also offers a full host of services for your WordPress site. Their plans are a little bit different from the previous three, but the plans are more streamlined to include what you might actually use.

Pricing: $99/month

What You Get

• 24/7 Security Monitoring
• Secure off-site backups
• WordPress Core Updates
• Theme/Plugin Updates
• WordPress Video Tutorials
• Add-on hours available
• 2 Hours of Support/monthly

The Good

• No long-term contracts
• Includes 24/7 security monitoring
• Daily off-site backups
• Updates for WP core, themes, and plugins
• Occasionally offers promotional codes for discounted rates

The Bad

• No refunds if you are unhappy with the level of support
• No guaranteed timeframe for support request completion

As you can see, every WordPress support company handles things differently. Ultimately, you have to decide which WordPress services you will actually take advantage of, and which services you don’t need. Then, you need to select a support partner that offers everything you need, but doesn’t make you pay a lot extra for things you won’t truly use.

Conclusion

Did this article help you understand the best WordPress support options clearly? Are you able to clearly see what the best option for you is? If not, please ask your questions in the comments below. If so, share with a business owner or entrepreneur you believe can benefit! For more information on the Anabolic Technology Support options, please click here or you can schedule a strategy call. Here is direct access to our calendar so you can pick a time that is most convenient for you. We look forward to servicing the best!